We are experiencing a high volume of account opening applications, and we are taking longer than the usual 24h to process some of them. All accounts will still be processed and opened normally, but users might experience longer response times.
No additional measures will be taken at this stage, as we believe that we are still capable of dealing with the increased demand, and we ask for your patience.
All other requests, including support tickets and full KYC form submissions, should be process in the usual 24h time-frame.
Our current goal is to process all applications within 72h.